Returns & Exchanges
We want you to be completely satisfied with your Volk Optical wardrobe, which is why we offer a 30-day window for returns and exchanges on all unworn items. Each piece must be returned in its original packaging with all designer tags still attached to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original box and include the printed return authorization slip inside the package.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing